Deploy a cloud connectivity token to enable cloud connectivity and/or direct connectivity (VNC Server only) or. If you want to license VNC Connect in bulk or remotely, you can either: Note: If you use an offline license only direct connectivity is enabled. You may want to do this if the computers are not currently connected to the Internet, or you prefer to not enable cloud connectivity.įor the steps to obtain and apply an offline license, please see Applying an offline license to VNC Connect If your subscription includes offline licensing, you can license VNC Connect offline by either making a desk-side visit, licensing at the command line, or using policy. To apply our license, click the Sign In button and enter your RealVNC account credentials, or if you have enabled Azure AD SSO, use your Azure AD credentials. To license VNC Viewer using the cloud, you must have desk-side access to VNC Viewer. VNC Viewer only needs to be licensed when connecting to a VNC Server using a per user subscription. Please ensure you choose the correct team otherwise you may be unable to access your computer remotely. NOTE: If you have multiple subscriptions, you will be asked to choose which subscription to join your computer to. The Licensing Wizard should appear automatically when VNC Server is installed, but if it doesn’t you can right-click the VNC Server tray icon and select Licensing:Įnter the email address and password you used when you signed up for your RealVNC account: To license VNC Server using the cloud, you can either make a desk-side visit and sign in to VNC Server using your RealVNC account credentials, or if your subscription includes mass deployment, deploy a cloud connectivity token. Instead, you simply name technicians online, and licensing is handled automatically for those people from then on. You don’t need to license any software if you only use On-Demand Assist. Find out what this is.You must license the VNC Server you install on every remote device you want to access, and if your subscription is licensed per-user, VNC Viewer on every device you want to access from. The password you enter depends upon which subscription you have. You may also need to qualify the address with a port number if VNC Server is listening on a port other than the default 5900, for example 192.168.5.236:80 for port 5980 or 192.168.5.236::80 for port 80.Īuthenticate to VNC Server running on the remote computer. On the local computer or mobile device you want to control from, enter the IP address or hostname of the remote computer in the VNC Viewer search bar (you don’t need to sign in): On the remote computer you want to control, make sure direct connectivity is enabled. See the set up instructions below for a private network such as a LAN or VPN, or a public network such as the Internet. You must know the IP address or hostname of the remote computer at the moment you want to connect, and you will likely need to reconfigure intermediate firewalls and routers in advance too.īy default, VNC Connect uses port 5900 TCP/UDP, so you must allow this port inbound to VNC Server and/or outbound from VNC Viewer. A direct connection is one that you broker yourself, without endpoints having to connect to RealVNC’s cloud service.
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